- Students and Staff
- Faculty members
- Check-in and check-out of library materials
- Maintenance of the Panitza library patron database
- Maintenance of the collections’ shelf order, keeping track of missing books, placing requests of overdue books and book re-shelving
- Helping with reference questions and usage of the catalogue in the absence of the Reference staff
- Helping the readers with all technical devices such as CD/DVD players, videos etc.
- Informing the library users about the library working hours and all changes in it.
- Patrons records, accounts and activities
- Check-in, check-out and renew operations
- Transactions – requests, audit trails, transaction logs
- Reserves maintenance
Circulation rules - Students and Staff
Students and staff members may take out up to 10 items at a time for a period of three weeks. The specified due date is stamped on the book due-date slip by the Circulation librarian /usually the loan period is 21 days.
A renewal is possible, if the book is not reserved by another reader and a recall is not placed. The first renewal requires only the ID card; any other renewal requires that the material is brought to the library.
Library materials on Loan to other readers can be reserved by a student/staff member. An e-mail is automatically sent by the system when the material is returned. The reservation will be valid for three days after the day of the return.
All materials checked out on a student’s/staff member’s account should be returned to the Circulation desk to be checked off the account and then reshelved. All books used within the library must be placed at the Books to be shelved – not left on the reading desks. Students and non-library staff are not allowed to enter the Circulation desk area. Violators of the circulation rules may include severe restrictions for library usage, fines
or report to the University administration.
Circulation rules - Faculty members
Faculty members may take out up to 30 items at a time for 90 days period. A renewal is possible, if the book is not reserved by another reader and there is not a recall. For first renewal the ID card is enough, for next renewals the user should bring the material itself.
Library materials on Loan to other readers can be reserved by a Faculty member by providing the accession number of the material. An e-mail is automatically sent by the system when the material is returned. The reservation will be valid for a week after the day of the return.
All materials checked out on Faculty member’s account should be returned to the Circulation Desk to be checked off the account and then reshelved.
If an item needed by the reader is on loan, the librarian can make a request. If a book on loan is overdue and is needed by another reader, the librarian sends a recall e-mail letter. Patron may place holds on library items through the My Account. Patron will need to log-in in his/her account using library barcode (as printed on the student/faculty/staff ID) and password. When patron has searched and found the item in the catalog she/he needs to click on the "Request” button.
Overdue/Lost library materials
When library materials are overdue the reader will be notified by email, sent utomatically by the library system.
If any part of the library material is missing upon return, (e.g. missing cassette, missing booklets, disks, etc.) user can replace the missing part(s) and will be charged a replacement fee only. If the patron is not possible to replace the missing part(s), user will be charged for the entire cost. In case of lost library materials the librarian gives the patron a ‘lost book form’ to fill in and sign. After the reader brings to the librarian a receipt from Business office for the payment of the book and shipping costs, the librarian deletes the book from the account of the reader and then gives it to the acquisition librarian to be further processed.
Fines for overdue library materials are as follows:
- Reserves and other limited check-out materials – $1.00 per day
- Regular check-outs - $0.10 per day
A repairable damage of a book will result in $5.00 fee. If a material is non-repairable damaged, the reader will be charged the cost plus $10.00.
Missing book on the shelf
If a book is with status ‘Available’ on the catalog record but is missing on the shelf, the reader fills in a search form. The librarian makes three book searches within a month. If the book cannot be found during that period the Circulation/Reserve librarians submit the lost book form to the Acquisitions librarian for further processing.
Outside AUBG visitors
Outside AUBG visitors fill in a form before using library materials. The Circulation librarians help them to find the needed material.
Materials on Reserve can be used in the library for 2-hours. Reserve materials cannot be taken out of the library. Students may check-out up to three reserve materials at one time. Students should ask for a reserve material by giving the author and the title of the material, the course and the name of the faculty member. Dismembering, damaging and highlighting of reserve materials are not allowed. Reserve materials must be returned at the Reserve Desk. Electronic reserves can be accessed through the link on the reserve bibliographic record.
Online reserve materials
Access to the on-line materials is available through the Library Catalog. The access is restricted via the university net. The policy also supports direct linking to the collection of licensed journals articles and e-books, rather than digitizing from print. Note that the licenses do not permit storing copies of the licensed material on another server for the purposes of printing or online access.
Print reserve materials
Book chapters -The Copyright Act permits the copying of a reasonable amount, which generally means a maximum of one chapter. This is the maximum from any book that may be copied in print for any course for the period that the course is being offered.
Journal articles -The Copyright Act permits the coping of one article per journal issue, or two or more if they are from a special issue of a journal. No greater quantity from a single issue may be copied for students for the duration of the course.
Library registration files and circulation records are confidential under Bulgarian law in order to protect the individual's right to privacy. Unpaid Library debts are financial records which are not confidential and may be disclosed.